Refund Policy

Last updated: January 17, 2026

Refund Policy

Last updated: January 2025

Overview

We want you to be satisfied with our service. This policy outlines our refund terms.

Subscription Refunds

  • Monthly Plans: No refunds for partial months. You can cancel anytime and continue using the service until the end of your billing period.
  • Annual Plans: Refunds available within the first 14 days of purchase. After 14 days, no refunds will be issued.

How to Request a Refund

To request a refund, please contact our support team at support@chatoo.io with:

  • Your account email
  • Reason for the refund request
  • Date of purchase

We will process eligible refunds within 5-10 business days.

Contact Us

For questions about our refund policy, email us at support@chatoo.io.